MONEY BACK GUARANTEE on Possible Pat Custom Meal Plans
Customers are entitled to a FULL REFUND, granted they meet Possible Pat’s Terms and Conditions.
Terms and Conditions Include:
Customer must notify Possible Pat of his/her desire to seek a refund within 14 Days of the Custom Meal Plan being emailed to the customer. All requests for refunds of completed Custom Meal Plans after 14 days will be denied. All refund requests must be emailed to [email protected] with “Refund Request” in the subject line. Emailed refund requests need to include the reason for requesting a refund.
Prior to any refund being issued, Possible Pat reserves the right to modify a customer’s Custom Meal Plan one time, in an effort to better suit the customer. Possible Pat will have 30 days from the date of the initial refund request to modify and resend a Custom Meal Plan.
In the case a modified Custom Meal Plan is still deemed insufficient by the customer, the customer must notify Possible Pat within 14 days of the modified Custom Meal Plan being emailed to the customer. This notification must be emailed to [email protected]
Once all conditions have been met, Possible Pat will be required to issue a refund within 30 days.
Pertaining to Custom Plans with Incomplete Nutrition Questionnaires:
Any customer seeking a refund on a custom plan where the questionnaire was never completed and/or submitted to Possible Pat, is entitled to a FULL REFUND, up to 30 days from the date of purchase.